Privacy Policy

This Privacy Policy ("Policy") has been established as follows.

Article 1: Personal Information

"Personal Information" refers to "personal information" as defined under the Act on the Protection of Personal Information. It means information relating to a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact details, or other description contained in such information, as well as information that can identify a specific individual from that information alone (personal identification information), and includes information about facial appearance in photographs, fingerprints, and the customer number on a health insurance card.

Article 2: Method of Collecting Personal Information

When a user registers to use the Service, they may provide personal information such as names, date of birth, address, telephone number, email address, bank account numbers, credit card numbers, and driver's license number. In addition, we may collect transaction records and payments related to transactions completed between the user and our business partners (including our "Partners").

Article 3: Purpose of Collecting and Using Personal Information

We collect and use personal information for the following purposes:

· To provide and operate this service
· To respond to inquiries from users (including identity verification)
· To send users information about new features, updates, and campaigns, as well as to send them information about services provided by other companies we work with
· To contact users as necessary, including for maintenance and important notices
· To identify users who violate the Terms of Use, or who attempt to use the Service for fraudulent or improper purposes, and to refuse their use of the Service
· To allow users to view, change, or delete their own registered information and to view their usage status
· To charge users for usage in connection with paid services
· For purposes incidental to the above purposes of use

Article 4: Change of Purpose of Use

We will change the purpose of use of personal information only where it is reasonably deemed that the changed purpose is related to the purpose prior to the change. When the purpose of use is changed, we will notify users of the changed purpose by a method specified by us, or announce it on this website.

Article 5: Provision of Personal Information to Third Parties

Except in the following cases, we will not provide personal information to third parties without obtaining the user's prior consent. However, this excludes cases permitted under the Act on the Protection of Personal Information and other laws and regulations:

· Where it is necessary to protect the life, body, or property of an individual, and it is difficult to obtain the consent of the person
· Where it is particularly necessary for improving public health or promoting the sound upbringing of children, and it is difficult to obtain the consent of the person
· Where it is necessary to cooperate with national governmental government agencies, a local government, or a person entrusted by either, in performing affairs prescribed by law, and obtaining the consent of the person is likely to impede the performance of those affairs
· Where we have notified or announced the following matters in advance and also filed a notification with the Personal Information Protection Commission:
 – That the purpose of use includes provision to third parties
 – The items of data to be provided to third parties
 – The means or method of provision to third parties
 – That provision of personal information to third parties will be stopped at the request of the person

Article 6: Disclosure of Personal Information

When a person requests disclosure of their personal information, we will disclose it to the person without delay. However, if disclosure would fulfill any of the following, we may decide not to disclose all or part of that information without delay. Please note that a fee of 1,000 yen per case will be charged for the disclosure of personal information:

· Where there is a risk of harm to the life, body, or property of the person or a third party
· Where there is a risk of significant interference with the proper conduct of our business
· Where it would otherwise violate other laws and regulations

Article 7: Correction and Deletion of Personal Information

If the personal information we hold about a user is incorrect, the user may request that we correct, add, or delete such personal information in accordance with the "Correction, etc." in accordance with the procedures we prescribe. If we receive such a request from a user and determine that it is necessary to fulfill the request, we will carry out the Correction etc. without delay. Where we have carried out a Correction etc., pursuant to the preceding paragraph, or have decided not to carry out a Correction etc., we will notify the user of this without delay.

Article 8: Suspension of Use of Personal Information, etc.

If a person requests that we suspend or erase their personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained by improper means, we will conduct the necessary investigation without delay. Based on the results of the investigation, if we determine that it is necessary to comply with the request, we will carry out the Suspension of Use etc. without delay. Where we have carried out a Suspension of Use etc. pursuant to the preceding paragraph, or have decided not to carry out a Suspension of Use etc., we will notify the user of this without delay. Notwithstanding the preceding paragraphs, where the Suspension of Use etc. is otherwise difficult to carry out, and it is alternatively necessary to protect the user's rights and interests, we will take such alternative measures as are necessary.

Article 9: Changes to the Privacy Policy

The contents of this Policy may be changed without notice to users, except for matters otherwise provided by law or in this Policy. Unless otherwise provided by us, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10: Contact for Inquiries

For inquiries regarding this Policy, please contact the following:

Business name: FIRST PACIFIC CAPITAL NEW ZEALAND LIMITED
Address: Greenlane CA Limited, 97 Great South Road, Epsom, Auckland, 1051, New Zealand
Date of establishment: April 1, 2024